Everything is fixed and works, which is great! The only thing was it took over a week. I'm not sure if it was because of the part and ordering and then fixing, but it was hard for my family and I to get around with our other working car for school, work, and errands. Other than that, these guys got the job done right and go out of their way to make sure it's ready before you pick up your vehicle!
Hey Kaili! Thanks for the wonderful rating! I wish the repairs could have been faster, we never want our customers to be without a vehicle over a day. Unfortunately the repairs were delayed on your van due to waiting on parts (shifter assembly) and the further diagnosis after the shifter was replaced led to finding the electrical concern. After doing some research we found the electrical concern had a recall and we took the van to the dealership for the warranty repairs which unfortunately took longer than they had told us it would. I hope this address your concern on the time frame for the repairs. If you have any further questions please give us a call we would be happy to hear any concerns. Again we really appreciate the honest and wonderful review! Thanks!
- Garrin's Automotive