Car was having problems and decided to take it to Garrins based on reviews on this site. After inspecting the car, I was given a quote that I thought was a little high. After calling around I found another shop that would do the work for $200 less. Garrin was extremely pleasant and didn't even charge me for the time his crew took to inspect the vehicle. Great shop, would give 5 stars except prices are so high.
Hi "Anonymous" We appreciate you bringing your car to us to begin with, with out your name I can not pull up a history to know what was needed for repairs on your car. That being said hopefully I can bring our pricing into a better understanding. Though we may not always be the cheapest service around and we know that, we are very proud of our work. We prefer to use the highest quality parts which are not always the cheapest. We can offer cheaper aftermarket parts however in the customers best interest and to hopefully keep from having any further issues we prefer to use OE parts or better because alot of times the aftermarket parts will not warranty the labor to replace their parts that have failed. We offer a 2 year 24,000 mile warranty for most parts and labor, if we put on an aftermarket part that does not cover the labor because that part failed we do not, nor does the customer, enjoy charging the customer to make the repair a second time and charge for the labor needed to make said repair. Using our suggested parts if a warranty repair is needed the labor and part is covered and if needed so is towing to a certain distance. Having been in the buisness for as long as we have I can honestly say that is a very high value to the customer and not very many shops can offer that. I do hope that the other shop made the proper and necessary repairs and we are happy if you are able to save some money because we are here for our customers. But we hope you will keep us in mind and give us another chance with these things in mind. Please give us a call anytime with and questions or concerns and we hope to hear from you soon!
- Garrin's Automotive